7eze Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction

Welcome to 7eze. Our Privacy Policy ("Privacy Policy") explains how your personal information is collected, used, and kept secure. When you 7eze.orgcreate an account, play games, or use any of our services, this Privacy Policy applies automatically.

We believe that every user's privacy is a fundamental right. Data on the 7eze platform is handled with the utmost care. This Privacy Policy has been developed in compliance with Bangladesh's digital security laws and international standards.

2 What Information We Collect

7eze only collects information that is necessary to provide our services. We never ask for data that is irrelevant or excessive. The table below outlines exactly what types of information we collect:

In addition to the above, if you voluntarily contact our support team, details of that interaction may also be stored to help us serve you better in the future.

3 How Your Data Is Used

All data collected on 7eze is used solely for defined purposes. We never misuse your information, and your data will not be used for any new purpose without your consent.

• Account Management: Keeping your account active, verifying your identity, and securing your login.
• Payment Processing: Financial information used to process incoming deposits and outgoing withdrawals.
• Customer Support: To resolve your issues quickly and provide effective support.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Personalized Experience: To send you personalized promotions and game recommendations (only with your consent).
• Legal Obligations: To provide information required to meet the demands of regulatory authorities.
• Responsible Gaming: To monitor your gaming behavior and identify potential issues early.

4 How Long Your Data Is Retained

7eze does not retain your data longer than necessary. That said, certain information may need to be kept for a defined period due to legal obligations, dispute resolution, or regulatory requirements.

• Active account data: for the full duration the account remains open.
• Closed account data: up to 5 years after closure (for legal requirements).
• Payment records: up to 7 years, in accordance with financial regulations.
• Gaming activity logs: up to 2 years.
• Support conversations: up to 1 year.

Once the retention period expires, your data is securely deleted or fully anonymized so that you cannot be identified in any way.

5 Cookie Policy

7eze uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.

• Essential Cookies: These are essential for maintaining your login session and keeping the platform functioning properly.
• Functional Cookies: Used to remember your language preference and theme settings.
• Analytics Cookies: To understand which parts of the site are used most — completely anonymously.
• Security Cookies: To detect suspicious login activity or unauthorized access.

6 Sharing Data with Third Parties

7eze never sells your data. However, in limited cases necessary for service operations, information may be shared with trusted partners.

• Payment Processors: Mobile Banking, Nagad, and other approved payment gateways — used solely to process transactions.
• Identity Verification Services: Authorized agencies for KYC and age verification.
• Cybersecurity agency: Specialist services for fraud and hacking prevention.
• Regulatory Authority: Government authorities or licensing bodies under legal obligations.

All third-party partners are required to sign 7eze's strict data protection agreement. They may use your data only for specified purposes and within defined limits.

7 Data Security Measures

7eze uses a multi-layered security framework to protect your data — combining technical, organizational, and administrative controls working together.

• TLS/SSL Encryption: All data transmissions are conducted over fully encrypted connections.
• Two-Factor Authentication (2FA): An additional security layer for account login.
• Firewall Protection: Advanced firewall protection against DDoS attacks and unauthorized access.
• Regular Security Audits: An independent team of experts conducts regular system audits.
• Restricted access: Only authorized staff have access to specific data.
• Incident Response Plan: Preparedness to act quickly in the event of any security incident.

8 Your Rights & Controls

You have full ownership and control over your data on 7eze. We firmly believe that your information belongs to you — and only you.

• Right to Access Your Data: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain conditions.
• Right to Object to Processing: You may object to the use of your data for specific purposes.
• Data Portability: You can request a copy of your data in a commonly used format.
• Marketing Opt-Out: You may opt out of marketing messages at any time.

To exercise any of your rights, please contact our support team. We typically process requests within 15 business days.

9 Minor Protection

7eze is an adults-only gaming platform. We do not allow anyone under 18 to create an account or use the platform. Age verification is mandatory during registration.

• Date of birth is verified at the time of registration.
• KYC documents are requested for suspicious accounts.
• Any account identified as belonging to a minor is immediately closed and all associated data is deleted.

A note for parents — install parental control software on your devices and keep your login credentials out of reach of children. A vigilant household is the best protection against underage access to online gaming.

10 Privacy Policy Updates

7eze reserves the right to update this Privacy Policy when needed. If changes are made, we will notify you through the following methods:

• A notice will be published on the platform homepage.
• For significant changes, a notification will be sent to your registered email address.
• The date of any change will be noted in the "Last Updated" section at the top of this page.

Continuing to use the platform after a new policy is published means you accept the updated terms. It is good practice to revisit this page from time to time.

11 Contact & Complaints

For any questions, concerns, or requests related to our Privacy Policy, please contact our data protection team. We typically respond within 2 business days.

• Email: [email protected]
• Support: Site live chat (available 24/7)
• Working Hours: 7 days a week, 24 hours a day

If you have any privacy-related concerns, please reach out to us directly first. We believe most issues can be resolved quickly through open conversation. Our Privacy Policy reflects 7eze's core values — we are genuinely committed to protecting your data.